Cancellation and Refund Policy

Cancelling your booking

Draft policy: full refund 72+ hours before pickup, 50% refund 24–72 hours before, no refund within 24 hours. Your rights under the Australian Consumer Law are not affected.

How to cancel

Use the link in your confirmation email (Manage my booking), or contact us through https://wheels4wheelies.com.au/contact.

If we cancel

If we have to cancel (for example because the vehicle is unsafe or unavailable) you will receive a full refund.

Refund timing

Refunds go back to the original payment method and usually take 5–10 business days to appear.

Your consumer rights

This policy does not limit your rights under the Australian Consumer Law, including a refund where a service is not provided as agreed.